News
News
We would like to express our sincere gratitude for your continued support of our products.
We have confirmed cases where our product photos and descriptions are being posted and used for sales or resale without our permission on major e-commerce sites, auction sites, and other shopping sites with which we have no contractual relationship.
To ensure our customers can use our products with confidence, please take note of the following points.
1. After-sales service and warranty
Products purchased through unauthorized routes (such as unlicensed e-commerce sites, auction sites, or flea market apps), instead of through our company or our authorized dealers, are not covered by our product warranty .
Furthermore, since such products may not have undergone proper quality control or functional testing, we may refuse to provide after-sales service (repairs, inspections, routine maintenance, parts supply, etc.), or may charge additional inspection fees for safety reasons.
2. Risks related to product quality and safety
Products distributed through unauthorized routes may be stored or inspected under unknown conditions, posing a risk of initial defects, malfunctions, or unexpected accidents and failures. Please be advised that we cannot assume any responsibility for the quality or safety of products purchased through unauthorized routes.
3. Beware of fake and fraudulent websites
We have received reports of malicious fraudulent websites that reproduce our images, logos, and specification information without permission and list products at heavily discounted prices. Please exercise extreme caution, as you may not receive products from such sites even after paying for them.
When considering or purchasing our products, please be sure to buy them directly from us or from one of our authorized dealers.
If you have any questions or wish to check our authorized sales channels, please contact us via the inquiry form below.
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